Free Standard Shipping
Enjoy free standard shipping on all orders over $30.
Orders under $30 are subject to a flat $4.99 shipping fee.
Standard shipping typically takes 3–5 business days, excluding oversized items, fully assembled footwear kits, or certain online-exclusive items.
Note: Shipping times are calculated at checkout and confirmed via email after your order is placed.
Check Your Expected Delivery Date
To get a real-time shipping estimate:
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Enter your ZIP Code on the product page
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Shipping estimates will also appear at checkout and in your confirmation email
📌 Our delivery partners do not deliver on U.S. federal holidays.
Customer Safety Notice
Your safety matters. Zenvixas maintains high safety standards during order handling and delivery.
Occasionally, these protocols may extend delivery times, especially during peak seasons or unforeseen disruptions.
Shipping Options & Pricing
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Non-Standard Items: Some products may include a delivery surcharge due to special handling
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Footwear & Apparel Kits: May require additional time for customization or sizing checks
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Bulky Items: Large/oversized items may include handling fees or require two-person delivery
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Online Exclusive Products: Some items may ship directly from partner facilities, which can impact dispatch times
Delivery Areas
Zenvixas proudly ships across the United States.
Enter your ZIP Code at checkout to confirm delivery availability for your location.
General Shipping Information
Returning Hazardous Items
Products containing hazardous materials (e.g., sprays or liquids) must follow our Returns Policy instructions.
Eco-Friendly Packaging
We use secure, sustainable packaging to keep your items safe while reducing environmental impact.
How to Order
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Browse our product collections
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Add items to your cart
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Checkout securely using your preferred payment method
Delivery Time Selection
We currently do not offer specific delivery time slots, but you’ll be notified once your package is dispatched and again when it’s out for delivery.
Order Issues & Resolution
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Late Deliveries: Contact us if your order is delayed
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Missing Items: Report immediately so we can resolve it
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Multiple Parcels: Large orders may arrive in separate shipments (tracking provided for each)
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Safe Delivery: Our couriers follow contactless and secure delivery protocols
Specialized Delivery Services
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Two-Person Delivery: Available for oversized or heavy items to ensure safe handling
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Delivery Surcharge: May apply for remote locations, oversized items, or premium services (shown at checkout)
Payment & Order Confirmation
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Payment Charged but Order Failed?
Contact our support team. If a failed order resulted in a charge, we’ll investigate and issue a refund if necessary. -
Extra Verification
In some cases, we may request additional information to help prevent fraud. -
Need Another Return Label?
Just reach out—we’ll be happy to provide one.
Need Help?
For any questions about shipping, delivery, packaging, or order tracking, please contact our support team:
📧 Email: support@zenvixas.com
📞 Phone: (512) 338-7720
🏢 Address: 742 Evergreen Terrace, Springfield, IL 62704, USA
🌐 Website: https://zenvixas.com